FREQUENTLY ASKED QUESTIONS
STAY
The duration of stay in the exhibition is unlimited within the opening hours. We recommend that you plan about 1.5 hours for the visit. The duration depends on how long you want to look at each work and whether you want to read all the available information. Experience has shown that using the multimedia tour will extend the time spent in the exhibition. After leaving the exhibition, re-entry is not possible.
ACCESSIBILITY
The exhibition is barrier-free, a disabled toilet is also available.
PHOTOGRAPH AND FILM
Photography and filming are permitted.
GUIDED TOUR
There is an extensive and informative multimedia tour that can be conveniently accessed on site via QR code with your own smartphone. This multimedia tour is free of charge.
FUND OFFICE
The lost and found office is located at the information desk in the entrance area of the exhibition.
CARD PAYMENT
Payment can be made in cash or by EC card or major credit cards.
STROLLER
Strollers are allowed in the exhibition, space permitting. On days with high visitor traffic, strollers may have to be deposited in the foyer area.
SOUVENIRS
In our store you can find all kinds of souvenirs for Banksy fans - from postcards, magnets or mugs to stylish T-shirts and hoodies, everything in the design of the street art star!
ANIMALS
It is not allowed to bring dogs or other animals into the exhibition, unless prior notice was given. This is possible only for guide dogs or assistance dogs.